Best Practice: Diving into Visa Billing Statements (all regions except Europe)

Type Self-Paced
Topic Operations
Level Introductory
Duration Less than 1 hour over 6 month unlimited access
Language English

Learn how to access Visa billing statements, how to read and research billing items, and how invoice amounts are paid.   This online course introduces you to the basics of accessing your Visa invoice.  It will also help you understand the detailed sections of your invoice and how to find more information on specific billing lines.  You will also learn about the Visa billing cycle, the basics of settlement hierarchies, and how fees for different entities are paid.  There is a quick self-check quiz at the end of each key topic area.

This course is intended for Visa clients in all regions except Europe.

1 course, 60 minutes total, 6 month unlimited access after registration 

Key topics:

  • Surveying the Surface - Invoice Basics. You will learn about Visa Global Member Billing Solutions (GMBS) and how to access Visa billing in the Visa Online Invoice Portal (VOIP) tool.  You will see what information is displayed on the billing statement, and the basics of how invoices are paid.
  • Preparing Your Gear - Key Concepts.  You will dive deeper into the Visa billing process and learn key concepts in understanding your invoice statements, including information on entities, such as Settlement Reporting Entities (SREs), collection entities, and how they relate to other entities.
  • A Deeper Dive - Billing Details.  You will take a detailed look at the different sections of your Visa billing statement, as well as learn how to research specific billing line items, concluding with a Mastery Challenge to test your understanding of the course content.

Who should view:

Visa clients who need to understand Visa billing statements.