Dispute Resolution
Dispute Resolution

Best Practice: Initiating a Transaction Inquiry

Type Self-Paced
Topic Dispute Resolution
Level Introductory
Duration Less than 1 hour
Language English

Understand how and when to correctly use a transaction inquiry. Review the steps to open a Transaction Inquiry (TI). If used correctly by clients it will avoid a dispute going down the wrong dispute condition or Visa Resolve Online (VROL) improperly rejecting the dispute.

1-course, 5 minutes

Key Topic:

Review the steps involved in a transaction inquiry 

Who Should View

Dispute Resolution Managers and Dispute Analysts