Dispute Resolution
Dispute Resolution

Best Practice: Processing Authorization Disputes

Overview
ondemand_video
Type Self-Paced
topic
Topic Dispute Resolution
assignment
Level Introductory
Duration Less than 1 hour
Language English
Special Offer After you view the course, join us for an Ask the Experts – VCR Hot Topics live online question and answer session.
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Learn how to process a valid authorization dispute. In this quick course, we will cover the best practices to consider for special authorization request allowances, floor limits, authorization reversal amounts and other authorization related tips. 

1-course, 5 minutes


Key topics:

  • Floor limits

  • Minimum dispute amounts

  • Estimated and incremental authorizations

  • Approval response validity timeframes

  • Authorization and replacement for a new transaction amount

Who should view

Dispute Resolution Managers and Dispute Analysts