Dispute Resolution
Dispute Resolution

Best Practice: Processing Authorization Disputes

Type Self-Paced
Topic Dispute Resolution
Level Introductory
Duration Less than 1 hour
Language English
Special Offer After you view the course, join us for an Ask the Experts – VCR Hot Topics live online question and answer session.

Learn how to process a valid authorization dispute. In this quick course, we will cover the best practices to consider for special authorization request allowances, floor limits, authorization reversal amounts and other authorization related tips. 

1-course, 5 minutes

Key topics:

  • Floor limits

  • Minimum dispute amounts

  • Estimated and incremental authorizations

  • Approval response validity timeframes

  • Authorization and replacement for a new transaction amount

Who should view

Dispute Resolution Managers and Dispute Analysts