Dispute Resolution
Dispute Resolution

Best Practice: Exception Review Queue Do’s and Don’ts

Overview
ondemand_video
Type Self-Paced
topic
Topic Dispute Resolution
assignment
Level Introductory
Duration Less than 1 hour
Language English

When your dispute rejects do you know when you should submit an inquiry to the Exception Review Queue? In this quick course, we explain how and when clients should use the Exception Review Queue process. We will review best practices for all the dispute stages. We will also address what requests should and should not be sent through this process.

1 course, 11 minutes


Key topics:

Submitting an Exception Review Inquiry

Who should view

Dispute Resolution Managers and Dispute Analysts