Dispute Resolution
Dispute Resolution

Best Practice: Initiating a Transaction Inquiry

Visão Geral
ondemand_video
Tipo Individualizada no Seu Tempo
topic
Tópico Dispute Resolution
assignment
Nível Introdutório
Duração Less than 1 hour
Idioma English

Understand how and when to correctly use a transaction inquiry. Review the steps to open a Transaction Inquiry (TI). If used correctly by clients it will avoid a dispute going down the wrong dispute condition or Visa Resolve Online (VROL) improperly rejecting the dispute.

1-course, 5 minutes


Key Topic:

Review the steps involved in a transaction inquiry 

Who Should View

Dispute Resolution Managers and Dispute Analysts