Swiss Learning Festival
Join us in Zurich, Switzerland from 23-27 June 2025 for an unparalleled learning experience at our first-ever Swiss Learning Festival. This immersive week-long event is designed to equip you with the latest insights, trends and skills you need to succeed in your payments career.
In this unique event, which is comprised of three courses, plus ample time for discussion and networking, you’ll expand your knowledge of the payments landscape, operations and fraud and return to your role ready to make an impact within your organization.
You will also receive a one-year subscription to Digital Payments Library and an enrollment into the next Digital Payments Catalyst program.
Gain critical insights and relevant skills for your role
Learn from experts
Sessions are led by Visa University trainers who have extensive payments expertise and excel in simplifying complex payment topics and delivering impactful training sessions.
Enhance your expertise
Explore crucial subjects like the evolution of payment networks, emerging payment models and the economic impacts that changes to the payments ecosystem have on issuers and acquirers. Our comprehensive curriculum ensures you are well-versed in current and future industry dynamics.
Engage with peers
Join a vibrant community of dedicated peers and professionals. Participate in interactive group activities and discussions designed to maximize your learning and build valuable connections within the industry.
Venue
Renaissance Zurich Tower Hotel
Visa has reserved a room block at the Renaissance Zurich Tower Hotel for the event — use this link (or mention promo code VISA if you are booking by email or phone) by 2 June to receive a discounted rate of CHF 350.00 per night.
Agenda
- Evolution of payments networks, mechanisms and methods
- The four-party model and key stakeholders
- Economic impact of changes on the payments ecosystem
- How payments work
- Emerging payment models: Opportunities and challenges
- Issuer landscape
- Acquirer landscape
- Introduction to payment operations
- Visa overview
- Payment ecosystems, stakeholders and emerging players
- Network processing overview
- VisaNet
- Transaction lifecycle
- Dual message and single message processing
- Token processing
- Transaction lifecycle and processing requirements
- Card present and card not present transactions
- Settlement, billing and Visa Global Operating Certificates
- Interchange Reimbursement Fee (IRF) overview
- Visa’s rules and technical specifications
- Fraud foundations
- Payments ecosystem, stakeholders and emerging players
- Fraud definition and consumer fraud measurement
- Overview of fraud risk management
- Consumer fraud risk
- Fraud trends and types of consumer fraud
- Visa’s role in consumer fraud management
- Fraud disputes reporting
- Payments acceptance and third-party risk management
- Acquirer risk management
- Third-party risks
- PCI-DSS
- Visa compliance programs
- Evolution of payments networks, mechanisms and methods
- The four-party model and key stakeholders
- Economic impact of changes on the payments ecosystem
- How payments work
- Emerging payment models: Opportunities and challenges
- Issuer landscape
- Acquirer landscape
- Introduction to payment operations
- Visa overview
- Payment ecosystems, stakeholders and emerging players
- Network processing overview
- VisaNet
- Transaction lifecycle
- Dual message and single message processing
- Token processing
- Transaction lifecycle and processing requirements
- Card present and card not present transactions
- Settlement, billing and Visa Global Operating Certificates
- Interchange Reimbursement Fee (IRF) overview
- Visa’s rules and technical specifications
- Fraud foundations
- Payments ecosystem, stakeholders and emerging players
- Fraud definition and consumer fraud measurement
- Overview of fraud risk management
- Consumer fraud risk
- Fraud trends and types of consumer fraud
- Visa’s role in consumer fraud management
- Fraud disputes reporting
- Payments acceptance and third-party risk management
- Acquirer risk management
- Third-party risks
- PCI-DSS
- Visa compliance programs
Digital Payments Library and Digital Payments Catalyst
As a participant in the Swiss Learning Festival, you will also receive a year’s subscription to Digital Payments Library and an enrollment into the next Digital Payments Catalyst program.
Digital Payments Library is a comprehensive, on-demand payments training library featuring 12 complete courses and more than 600 videos, designed to help you develop your career and stay current in our ever-evolving industry.
Digital Payments Catalyst is a robust seven-week certificate program (running 4 September – 23 October 2025) that partners the academic excellence of Wharton faculty with the real-world expertise of Visa leaders. You’ll learn from business and industry thought leaders, grow your knowledge of the rapidly evolving digital payments ecosystem and apply what you’ve learned in a final project.
Upon completion of each course or program, you’ll receive a digital badge which can be displayed on social media, email signatures and more.
After you receive a badge, look for an email from Credly and be sure to share your badge on LinkedIn to showcase your achievement.
Meet our experts
Suzanne Holcombe
Managing Director, Insight
Consultancy
With 30+ years in the payments industry, Suzanne has a
strong focus on building and maintaining profitable portfolios for issuers and
acquirers and has worked on delivering marketing toolkits, customer lifecycle
management reviews and profit optimization for clients across the globe.
Natalia Grant-Ross
Senior Consultant, Pinnacle Payments Consulting
With 25+ years in the payments industry, Natalia has a
diverse professional background, with experience in training, business
development and regional operations.
Mohamed Ahmed Mapara
Senior Consultant, Visa
Consulting & Analytics, Visa
With over 15 years’ experience in banking and payments in
India, Dubai and the United Kingdom, Mohamed has extensive knowledge of key payments
categories including risk management and consulting, card issuing and product
design and development.
FAQ
Business casual attire is appropriate for all days of the week (including the evening social event). The average outside temperature for Zurich in late June is 20-23°C. We recommend bringing a light coat or sweater for inside the hotel, as the temperatures in hotel meeting rooms may vary.